Frequently Asked Questions

Liberty Hill is well known for its “Hard Water.” We constantly field calls about faucet clogs, broken water heaters, and clogged drains, all of which are being impacted by the water quality. Water Softeners help eliminate this issue, saving a ton of money in repair costs.

Yes, a lot of homeowners prefer to install Water Softeners outside to save room inside the home, but you must keep in mind that if it is installed outside then it is subject to the elements, so it is recommended that you install a Water Softener Enclosure.

Water softener systems work by removing minerals like calcium and magnesium from hard water. They use special beads coated with sodium to attract and replace these minerals as water passes through.  Periodically, a salt solution is used to clean the beads and recharge them with sodium.

This is a Gas Valve error code that usually indicates replacement. Our Techs can go out and verify that this is the issue as error codes alone aren't always correct.

Water Heater sizes are typically based on the amount of people living in the home. A general Rule of thumb is 1-3 people need a 40 to 50 Gallon tank and 3 or more people need a 50 to 75 gallon tank. This isn't a perfect rule as the amount of devices that use hot water also impacts the size.  Allow our techs to come out and access your individual needs so that we can make the best possible recommendation.

Either your drain valve or tank itself is leaking. If it's the drain valve then that can be replaced, but if it's the tank itself then this calls for a new water heater.